Accessibility statement for GOV.UK Sign In

GOV.UK Sign In is part of the wider GOV.UK website. There’s a separate accessibility statement for the main GOV.UK website.

This accessibility statement only contains information about the GOV.UK Sign In website.

This accessibility statement explains:

  • how accessible the website is
  • what work we’re planning to do
  • what to do if you have difficulty using it
  • how to report any accessibility problems

What this website should do

This website was created by the Government Digital Service. It is designed to be used by as many people as possible.

The text should be clear and simple to understand.

You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How we tested this website

The GOV.UK Sign In website was last tested on 4 October 2021. The test was carried out by the Digital Accessibility Centre (DAC), who produced an accessibility audit report on 13 October 2021.

DAC assessed the GOV.UK Sign In website against the Web Content Accessibility Guidelines WCAG 2.1.

What we’re doing to improve accessibility

Following recommendations from the testing carried out by the Digital Accessibility Centre (DAC), we have fixed all outstanding A and AA issues.

This included:

  • making link text more descriptive
  • marking fields in our registration form as optional

What to do if you have difficulty using this website

If you have difficulty using this website, contact us by sending an email to govuk-sign-in@digital.cabinet-office.gov.uk

Reporting accessibility problems

We’re always looking to improve the accessibility of this website.

If you find any problems, or think we’re not meeting accessibility requirements, email govuk-sign-in@digital.cabinet-office.gov.uk

If you’re not happy with our response

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service, which is run on behalf of EHRC.

Technical information about this website’s accessibility

The Government Digital Service is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Preparation of this accessibility statement

This statement was prepared on 21 July 2021. It was last reviewed on 12 November 2021.