Accessibility statement for GOV.UK Sign in

GOV.UK Sign in is part of the wider GOV.UK website. There’s a separate accessibility statement for the main GOV.UK website.

This accessibility statement only contains information about the GOV.UK Sign in website, available at https://www.sign-in.service.gov.uk/

This accessibility statement explains:

  • how accessible the website is
  • what work we’re planning to do
  • what to do if you have difficulty using it
  • how to report any accessibility problems

We will update this statement when our service, GOV.UK Sign in, goes live.

What this website should do

This website was created by the Government Digital Service. It is designed to be used by as many people as possible.

The text should be clear and simple to understand.

You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How we tested this website

We tested this website using the following accessibility tools:

  • Waves
  • AXE
  • Pa11y

We also did an internal walk-through using JAWS and Dragon.

What we’re doing to improve accessibility

Before our service goes live, we're going to carry out an external accessibility audit on our service and these pages.

We’ll publish the findings of that audit on this page.

What to do if you have difficulty using this website

If you have difficulty using this website, contact us by sending an email to govuk-sign-in@digital.cabinet-office.gov.uk .

Reporting accessibility problems

We’re always looking to improve the accessibility of this website.

If you find any problems, or think we’re not meeting accessibility requirements, email govuk-sign-in@digital.cabinet-office.gov.uk .

If you’re not happy with our response

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service, which is run on behalf of EHRC.

Technical information about this website’s accessibility

The Government Digital Service is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Preparation of this accessibility statement

This statement was prepared on 21 July 2021.